Shipping & Returns
Shipment
Your order will be shipped within 1 to 3 working days and should arrive within 2 to 5 working days. As soon as the package has been handed over to the shipping service provider, you will receive a shipping confirmation with a tracking number. The shipping costs are a flat rate of €4.99.
For orders over 70€ we ship free of charge within Germany.
International Shipping:
The delivery time is usually 3 to 10 working days.
returns
You have the right to return your order within 14 days of receipt. Please inform us in advance by email with your order number if you wish to return an item.
To accept a return, the item must be in its original condition as you received it.
Once we receive and inspect your return, we will notify you via email about the status of your refund. If approved, your refund will be processed via your original payment method within a few days.
Delayed or missing refund:
If you have not received a refund, please check your bank account first. It may take some time for the refund to be processed and credited. If you continue to have problems, please contact us at mooglisbazaar@web.de.
You are responsible for the return shipping costs. The original shipping costs will not be refunded.
For returns, we recommend using a shipping service with tracking or taking out shipping insurance, as we accept no liability if the return is lost.
Please send returns to:
Lugash Kugendran
Wilhelm-Raabe-Str. 42
33775 Versmold
Your order will be shipped within 1 to 3 working days and should arrive within 2 to 5 working days. As soon as the package has been handed over to the shipping service provider, you will receive a shipping confirmation with a tracking number. The shipping costs are a flat rate of €4.99.
For orders over 70€ we ship free of charge within Germany.
International Shipping:
The delivery time is usually 3 to 10 working days.
returns
You have the right to return your order within 14 days of receipt. Please inform us in advance by email with your order number if you wish to return an item.
To accept a return, the item must be in its original condition as you received it.
Once we receive and inspect your return, we will notify you via email about the status of your refund. If approved, your refund will be processed via your original payment method within a few days.
Delayed or missing refund:
If you have not received a refund, please check your bank account first. It may take some time for the refund to be processed and credited. If you continue to have problems, please contact us at mooglisbazaar@web.de.
You are responsible for the return shipping costs. The original shipping costs will not be refunded.
For returns, we recommend using a shipping service with tracking or taking out shipping insurance, as we accept no liability if the return is lost.
Please send returns to:
Lugash Kugendran
Wilhelm-Raabe-Str. 42
33775 Versmold